We promise a 2 hour turn-around time for urgent cases that demand immediate attention.
A Fully Staffed Team Based in Austin to Assist you Getting Paid from the Insurance Company
With our expertise and resources, we can fully investigate your loss, accurately prepare, document, and submit your insurance claim. We aim to obtain a full and fair insurance settlement that is within your policy limits.
Getting to Know the Claims Process
What is a Public Adjuster?
At our Austin office, Citizens Public Adjusters represent the interests of the insured-policyholder in the preparation, presentation, and settlement of first-party property insurance claims. The insurance company and independent adjusters work for the insurance company. In Austin, we are retained exclusively by the policyholder, never the insurance company.
What is the Process?
The process is straight-forward, and we highly recommend consulting with us early in the process to determine the best course of action. Read More About the Process Here
Citizens' Office in Austin, TX
Proudly Serving Austin, and all of Texas
Hail Damage in Austin
Austin (population: 790390) had 9 hail reports within 10 miles of city center in 2021. The highest hail report for Austin was 2.00 inches about a month ago. The zip code with the highest hail report for Austin was 78754, with 2 reports.
What You Need to Know About Insurance O&P before Filing a Property Claim
Everything you need to know about insurance O&P before a property claim: what is it, why do you need it, and how can you make sure you're getting the most from your insurance company.
What size hail will damage a roof? The guide for commercial property owners
This article provides information on what size hail will damage a roof and what to do after the storm, and it comes time for repair and insurance claims.
Citizens Answers: In what circumstance would a property insurance claim be rejected?
In what circumstance would a property insurance claim be rejected? In this blog post for commercial property owners, you will learn the answers to that question. In fact, you will learn ten different circumstances in which a property insurance claim would be rejected.
Managing Your Commercial Tornado Insurance Claim: What to do when disaster strikes
Giving commercial property owners everything they need to evaluate, prepare, and collect their tornado insurance claim.
Hurricane Ida: What Commercial Property Owners Need to Know
Key facts, timeline, and guide for commercial property owners to recoup losses from Hurricane Ida.
How to File a Commercial Insurance Claim After a Storm
A guide for commercial property owners in Texas when filing a commercial insurance claim to get paid what they're due.
Construction Professionals We Recommend in Austin, TX
We promise a 2 hour turn-around time for urgent cases that demand immediate attention.